top of page
Search

"Disagree and Commit": When Alignment Becomes Alienation

  • Writer: Teija Sprinzyk
    Teija Sprinzyk
  • Nov 17, 2024
  • 4 min read

I'm not a fan of the concept of disagree and commit.


I'll tell you why.


During a senior leadership offsite, I found myself defending a peer who had voiced some concerns about strategy and execution that I agreed with. This peer, articulated a thought-through alternative, and was cut off repeatedly by the CEO who would say, “Remember, we operate on a ‘disagree and commit’ philosophy here.” I noticed a simmering frustration within the team. We were aligning, yes, but not entirely voluntarily. Our “disagree and commit” methodology was starting to feel like something else altogether. I understood the intent—move forward without lingering discord—but I couldn't help but jump in and defend my peer and reiterate his point in my own words. My defense started a snowball effect, and other peers on the leadership team also expressed their dissent. You see, the phrase disagree and commit began to feel like a polite dismissal rather than an invitation to truly engage.


Sure, the idea of "disagree and commit" has its merits: it can prevent endless debates from stalling projects and create a united front in decision-making. Yet, without careful management, it risks breeding disengagement and alienation instead of fostering alignment. Here are some pitfalls I observed that leaders should be aware of if they aim to preserve the productive spirit of the philosophy rather than simply steamroll dissent.


1. Alienation Instead of Engagement

When “disagree and commit” is consistently applied as the last word in discussions, it can lead to employees feeling disregarded. People want to be heard, especially when they bring valid concerns. If dissenting opinions are brushed aside repeatedly in favor of alignment, employees might begin to check out, feeling their perspectives are either irrelevant or undervalued. Instead of facilitating trust, the philosophy can undermine it, making people feel like their unique insights and expertise are wasted.


2. Loss of Psychological Safety

A culture of innovation and problem-solving thrives on psychological safety—the assurance that people can speak up without fear of reprimand or exclusion. When team members know they’ll ultimately have to “commit” regardless of their reservations, they may stop voicing dissent altogether. As a result, leaders lose access to the fresh perspectives and critical thinking that come from an open dialogue. The danger here is not just in silenced voices but also in increased blind spots in the decision-making process.


3. Erosion of Trust

Overuse of “disagree and commit” can give the impression that decisions have already been made. When employees feel that leaders aren’t genuinely considering feedback, trust erodes. Team members may begin to question if their leaders truly value diverse perspectives or if “disagree and commit” is a tool to speed up an agenda. A strong, trusting team isn’t afraid to dig into difficult conversations; glossing over them for the sake of expediency can have long-term costs.


4. The Potential for Poor Decision-Making

Often, the value of dissent lies in its ability to uncover potential pitfalls. Dismissing these concerns by emphasizing commitment over caution can lead to poor decision-making. While a team may move forward unitedly, the foundation of their path may be shaky if key insights are neglected. Leadership, after all, isn’t about making a decision and pushing through; it’s about making informed, responsible choices.


5. Burnout and Job Dissatisfaction

Persistent disregard for employees’ input can lead to feelings of frustration and helplessness, which are major contributors to burnout. Talented employees expect to use their skills, knowledge, and insights to shape outcomes. When their contributions are consistently sidelined, their sense of purpose wanes. They may start seeing “disagree and commit” as a signal that their input is simply a formality—hardly a satisfying role for engaged, proactive professionals.


A Balanced Approach to “Disagree and Commit”

Leaders can preserve the value of “disagree and commit” while avoiding these pitfalls by using the philosophy as a last resort rather than a default mode of operation. Here are some ways to strike a healthier balance:


  • Create Room for Debate: Encourage robust discussions that allow everyone to express their views fully. Show genuine interest in different perspectives and seek consensus where possible.

  • Seek Feedback After the Decision: If team members are expected to “commit” despite their disagreements, check in afterward. Acknowledging their concerns and asking for insights on the decision’s outcome can restore a sense of collaboration and respect.

  • Explain the “Why” Behind Decisions: When it’s necessary to proceed with a contentious decision, take time to explain the rationale clearly. People are more likely to commit when they understand the reasoning behind the choice, even if they don’t fully agree.

  • Limit Its Use: “Disagree and commit” should be reserved for moments when time constraints or high-stakes decisions truly demand it—not used as a blanket approach to silence dissent.


Ultimately, “disagree and commit” should be an occasional tool in the decision-making process, not a shield against valuable input. While aligning a team’s actions is essential, equally important is aligning minds and hearts. Leaders who over-rely on “disagree and commit” may soon find themselves with a compliant yet disconnected team—a costly compromise when authentic collaboration is the key to long-term success.


Photo Credit: Anastasiya Badun via Unsplash

 
 
 

Comentários


bottom of page